2. What made you develop interest in Direct Primary Care? Motivating factors? Did you pursue any formal education/training that focuses on Direct Primary Care? If so, what was it?
By the end of my residency, I was spending less time with my patients, and I didn’t want to participate in or perpetuate the dysfunctional health insurance system of healthcare delivery. So, I wrote a business plan and started my own direct primary care practice, Plum Health DPC in Detroit Michigan.
About Plum Health - A Direct Primary Care Platform
3. What is Plum Health? As a platform that specializes in Direct Primary Care practice, what is its unique value proposition? Tell us the story behind its creation.
Our unique value proposition is the amount of time and the amount of value that we can give to each of our patients. In a fee-for-service system that emphasizes speed and allows doctors and patients to have less time with one another, Plum Health DPC stands out in it’s ability to cultivate the physician-patient relationship.
4. Generally, how do you help educate physicians in the US who are interested in starting their own Direct Primary Care practice? Do you provide any services, courses, coaching, etc? Challenges and Milestones in Your Direct Primary Care Practice
I’ve been a speaker at the AAFP DPC Summit and at the D4PC Foundation Nuts and Bolts Conference. Because of these prominent speaking opportunities, I’ve been sought out by other doctors to help them start and grow their DPC practices. I’ve consulted with individuals and I have some courses and resources on this website to help my aspiring DPC colleagues. I’ve also written the book Startup DPC: How to Start and Grow Your Direct Primary Care Practice, which has helped hundreds of doctors in their direct primary care journey.
5. What are some of the mistakes you made when you were still starting out with your Direct Primary Care practice? If you had to redo the whole journey, what would you do differently?
Early on, I made the mistake of doing everything myself. I should have hired a medical assistant sooner and I should have hired a second doctor sooner. Hiring other people has helped me serve more people in our community with excellent primary care services.
6. Share a few special milestones you achieved in your Direct Primary Care journey.
There are many milestones that we’ve reached along the way. During my journey, I’ve hired people, I’ve built out a larger office in my community dedicated to lowering the cost of health care, and we’ve grown our medical practice to serve more people.
7. How do you see Direct Primary Care evolving over the next 5-10 years? How does the political climate and ever so polar political opinions affect the evolution of DPC?
Direct primary care will continue to grow and thrive as long as direct primary care doctors continue to go above and beyond for their patients. This looks like solving difficult problems for your patients every day.